Terms, Policies & Legal Framework
We believe in transparency, accountability, and clear expectations — in every engagement. Below you’ll find the documents that outline how we work, what we deliver, and where responsibilities lie on both sides.
We're Here To Make Everything Clear, Fair & Collaborative
These terms apply to all services provided by TradieMate Marketing and are referenced in our proposals, onboarding, and client documentation. If you have any questions, just ask — we’re here to make everything clear, fair, and collaborative.
Master Services Agreement
The foundation of how we work with clients. This agreement covers all engagements with TradieMate unless a separate contract is provided.
Covers: project structure, billing, liability, termination, and more.
Ownership & Access
Policy
Policy
This policy outlines how we handle websites, ad accounts, landing pages, designs, and other assets created or managed by TradieMate.
Covers: who owns what, post-service access, licensing, and editable files.
Marketing & Advertising Terms Of Service
These terms explain how we deliver marketing services, manage ad platforms, and set expectations around performance, reporting, and approvals.
Covers: performance disclaimers, spend responsibility, platform terms, and approvals.
12 Month Website Warranty
TradieMate provides a clear, structured 12-month limited warranty for websites built by their team, covering technical issues and functional reliability. The warranty excludes third-party changes & external hosting issues.
Privacy Policy
Terms
Terms
Our commitment to handling your personal information responsibly and in line with Australian privacy law. This policy outlines what data we collect, how it’s used, and how it’s protected when you engage with TradieMate Marketing.